CaterShift Features

Smarter employee scheduling for hospitality businesses

Plan shifts, manage availability, calculate wage costs, apply employment-law rules, publish schedules, and compare staffing costs with sales—all from one web-based platform.

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No credit card required.

Designed for Modern Hospitality

A practical scheduling platform for hospitality businesses of every size.

Fully functional on mobile phones, tablets, laptops, and desktop computers
No application installation required for managers or employees
Unlimited managers, employees, casual workers, and permitted users
Fixed pricing that is never based on the number of sites or users
Human support based in Europe and North America
Secure authentication to help protect your business data
Navigation protection helps prevent accidental loss of unsaved changes
Create, validate, publish, and share complete schedules quickly
Designed to help businesses support compliance with local employment law

Dashboard

See the information managers need most without searching through multiple screens.

Real-time overview of current and upcoming shifts
Current and recurring worker unavailability
Upcoming staff birthdays
Current and next-shift information
Live staffing information for the selected business date and time
View income against wage costs when using a supported POS integration

Workers

Maintain worker information, availability, competence, and employment costs.

Search workers by name
Filter active and former workers
Assign workers to one or more roles
Record competence levels for each assigned role
Schedule future rate-of-pay changes
View and edit current and upcoming shifts
Record recurring availability or unavailability
Add availability or unavailability for specific dates
Mark availability restrictions as strict or optional
Review age, cost, scheduled hours, and recent shift information while assigning workers

Roles

Create the roles your business needs and identify how each role should be treated.

Create unlimited custom roles
Five supported role types: Paid Work, Paid Break, Unpaid Break, Paid Leave, and Unpaid Leave
Assign eligible workers and competence levels to each role
Use non-working roles to produce accurate wage and time reports

Schedules

Build detailed, compliant schedules while keeping staffing levels and costs visible.

Create schedules covering between one and seven days
Traditional calendar view for viewing and printing scheduled shifts
Duplicate an entire seven-day schedule
Copy an individual schedule day
Populate days from reusable templates
See planned hours compared with filled hours
Highlight unfilled roles and gaps in shift coverage
Schedule paid breaks, unpaid breaks, leave, and working roles
Protect against overlapping and conflicting shifts
Use quick-assignment options for common break and lunch periods
Assign multiple workers to the same role for busy periods or break cover
Only show workers who are eligible based on role competence and availability
View color-coded restrictions, warnings, and availability information in real time
See workers already assigned while editing a schedule
Review worker cost, age, hours, last shift, next shift, and average hours before assignment
Validate breaks, time between shifts, daily hours, weekly hours, and rest periods
View schedule costs by day, role, and worker
Print schedule finance information
Publish schedules through permanent shareable links
Share schedules by email, WhatsApp, text message, or another communication channel
Unpublish, amend, and republish schedules when plans change
Clearly identify schedules that are out of date
Allow workers to search the published schedule for their own shifts

Templates

Reduce repetitive schedule entry by saving common staffing patterns.

Create unlimited reusable schedule templates
Create different templates for weekdays, weekends, holidays, and special events
Add multiple roles and time periods to each template day
Apply a template directly to a schedule day
Edit or remove template roles as business requirements change

Pay Supplements and Overtime

Calculate enhanced wage costs and monitor overtime using configurable rules.

Built-in supplement and overtime calculations
Download available default rules for a country, region, or joint committee
Support for Belgium JC302 default rules
Support for overtime, Sundays, public holidays, and other enhanced-pay periods
Percentage-based and fixed-value supplements
Date-based rules that can change over time
Customise imported rules to match your business requirements
Include supplement and overtime values in wage-cost calculations
Report overtime hours to help monitor legal or contractual limits

Reports

Turn schedule information into printable operational and accounting reports.

Filter reports by date and worker
Print reports directly from CaterShift
Interactive graphs and detailed tables
Accounting-friendly summaries
All paid hours and wage costs
Paid breaks
Paid leave
Unpaid breaks
Unpaid leave
Overtime hours
Supplement and overtime costs
Income compared with wage costs when using a supported POS integration

Employment-Law Rules

Configure scheduling checks to reflect the rules that apply to your workforce.

Select a country, region, or applicable jurisdiction
Download default rules where available
Create and customise business-specific rules
Apply different rules according to worker age
Validate minimum breaks
Validate time between shifts
Validate maximum daily and weekly working hours
Validate weekly-rest requirements
Show restrictions and warnings before a worker is assigned

Users and Invitations

Give trusted managers access without sharing the master account.

One master account for each CaterShift customer
Invite additional permitted users
Allow invited users to create their own secure passwords
Remove permitted users when access is no longer required
View and manage invitations
Restrict users to the relevant CaterShift company data

Integrations

Connect CaterShift with external services to expand reporting and operational insight.

Square POS integration
Import sales transactions from connected Square locations
Compare income with scheduled wage costs
Configure the company time zone used for sales and scheduling calculations
Secure OAuth authorization for supported integrations
Disconnect an integration when it is no longer required

Setup and Support

Start quickly and receive help from people who understand the product.

Simple setup wizard for new CaterShift accounts
Create roles, workers, and an initial schedule in minutes
Thirty-day free trial
No credit card required to begin the free trial
Online help and onboarding guidance
Human support based in Europe and North America

Build better schedules with less administration

CaterShift gives hospitality managers the tools to plan staffing, control wage costs, support compliance, and keep employees informed.

Start your free trial

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