All CaterShift Features

Everything CaterShift offers to streamline scheduling for hospitality management.

General

  • Fully functional on mobile, tablet, and desktop devices
  • Built with modern, state-of-the-art software for 2025
  • Fixed pricing — never based on the number of sites or users
  • No app installation required for employees
  • Unlimited managers, employees, and casual workers
  • Human support based in Europe and North America
  • Designed to help support compliance with local employment law
  • Navigation guard helps prevent losing unsaved changes
  • Create, validate, and publish complete schedules in seconds
  • Secure authentication to protect your data

Dashboard

  • Web-based dashboard with no installation required
  • Real-time overview of current and upcoming shifts and unavailability
  • Displays staff birthdays and key upcoming events

Roles

  • Five role types: Paid Work, Paid Break, Unpaid Break, Paid Leave and Unpaid Leave

Workers

  • Filter current and former workers
  • Search workers by name
  • Schedule rate-of-pay changes
  • Assign roles and competence levels
  • View and edit shifts easily
  • Support for recurring or specific unavailability
  • Strict or optional unavailability enforcement
  • No credit card required for the 30-day free trial

Schedules

  • Printable finance screen with hours and costs by day, role, and worker
  • Traditional calendar view for viewing and printing published shifts
  • Duplicate 7-day or single-day schedules
  • Unlimited custom templates
  • Quick Hours Planned vs Filled overview
  • Support for schedules from 1 to 7 days
  • Highlight gaps in shift coverage
  • Breaks and time-off scheduling
  • Overlapping shift protection
  • Quick assignment buttons for breaks and lunches
  • Assign multiple people to the same role for break cover
  • Only eligible workers are assignable, based on competence and availability
  • Live legal validation for breaks, shift spacing, daily and weekly maximum hours, rest periods, and more
  • Real-time, color-coded schedules
  • See currently assigned workers during edits
  • Quick-view worker details when assigning, including cost, age, hours, last shift, and average hours
  • Schedules are published through shareable links for email, WhatsApp, and other channels
  • Unpublish or amend schedules at any time
  • Out-of-date schedules are clearly flagged
  • “Copy Link” button for easy sharing
  • Workers can filter their own shifts on the published schedule

Supplements and Overtime

  • Built-in supplements and overtime system for calculating enhanced wage costs
  • Download default overtime rules for your country, region, or joint committee, including Belgium JC302
  • Support for overtime, bank holidays, Sundays, supplements, and region-specific pay rules
  • Reports can show overtime hours worked to help monitor legal limits
  • Customise imported rules to match your business requirements

Reports

  • Filter by date and worker
  • All reports are printable
  • Interactive graphs included
  • Accounting-friendly summaries
  • Reports available:
    • All Paid Hours / Costs
    • Paid Breaks
    • Paid Leave
    • Unpaid Breaks
    • Unpaid Leave
    • Overtime Hours
    • Supplement and Overtime Costs

Employment Law

  • Select your country or region to view applicable employment law settings
  • Download default rules where available
  • Customise rules as needed

Templates

  • Unlimited custom templates for holidays and special events

Permitted Users

  • One master account per CaterShift customer
  • The master account can invite and remove other users
  • New users require a custom password
  • Restricted access to relevant data only

Invitations

  • Users can view and manage invitations sent to them

Setup Wizard

  • Start using CaterShift in minutes with a simple setup wizard
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